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How to Fix an App That Keeps Crashing On Android

Android offers thousands of apps for a variety of uses. Sometimes freezes and glitches happen, but don't let it be your business app. This article offers some tips for common app freezing fixes along with some advice for business app developers.

How to Fix an App That Keeps Crashing On Android

News  How to Fix an App That Keeps Crashing On Android
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Aug 04, 2021 12:00 AM

Fixing an Ever-Crashing Android App

Has your Android smartphone been acting up a bit lately? Perhaps you’re finding that your Android apps are crashing often. This is a problem plaguing many Android users. I’ve got good news. It’s easy to fix. Read on for steps on how to keep your app from crashing on Android.

The bug that’s infecting Android devices nationwide like Samsung Galaxy and other smartphones, is caused by the Android System WebView feature.


Many users reported that their apps crashed repeatedly. Social media went ablaze with complaints from all over the country about the bug. The solution to the problem lies in the Android System WebView settings.


First, try to disable the Android System WebView updates by doing the following:

  1. Click Settings.

  2. Click Apps.

  3. Search for Android System WebView and tap on the three dot drop-down menu.

  4. Click Uninstall Updates.

  5. Now, restart your smartphone.

Don’t uninstall Android System WebView because that can cause even more issues with your Android apps. What you need to do is disable the updates for Android System WebView.

Note: So don’t uninstall WebView, but do uninstall the updates for WebView.


The best and easiest way to fix this issue is to download the update in the Google Play Store which is detailed below.


All Android smartphones have Android System WebView preinstalled. This function helps the app content to display properly. Android System WebView is the function that shrinks websites into app-size format, so you can view and use your banking and shopping sites via your smartphone. Google is aware of the issue with WebView and is working to fix it. In the meantime, here are the steps you can take to keep your Android apps from crashing.


Go to the Google Play Store and update the Android System WebView. Download the update. It’s also a good idea to upgrade the Chrome browser app, too.

Fixing Non-WebView Issues with an App

The great thing about owning an Android is the thousands of apps available to download, covering virtually every category imaginable. Quality apps are diamonds in the rough. That’s why it’s important to secure a professional and experienced app developer from the start. Oftentimes, companies start with a cheap template and then later hire an app developer to upgrade the app or customize it to fit their business needs. What often happens in these cases, the template on which the app originated has code that conflicts with the new code needed to customize and upgrade the app. This causes shutdowns of the app and glitches. If a customer stumbles across an obstacle with your app, most of the time they don’t return to the app because it wastes their time.


Apps are diverse because they involve a convergence of different hardware and software. There’s a lot of different code floating around on the Google Play Store and App Store. These different combinations of software sometimes lead to an app crashing on Android. This can be devastating to a company’s lead generation and sales. Does your Android app measure up?


First of all, take into account the many different Android smartphones. There are different chipsets and screen resolutions, so there can be many hiccups in coding which lead to app freezing. A weak chipset could be the culprit, or even a custom skin.

How do you fix an app that keeps crashing on Android?

Force Stop

Have you ever wondered why your phone apps have the “Force Stop” option? It does exactly what it says -- forces your app to stop. After this, simply open it again. To force stop an app, go to “Settings.” Select the app’s name. Tap “Force stop.”


If the force stop option does not work, try restarting the device. When you restart your device, you’re clearing the memory which helps your phone aside from restarting the app processes.

Clear Data

Open “Settings” and select “Apps.” Then select the app name and tap “Clear Data” or “Clear Storage.”

Reinstall App

If clearing the app data does not work, try reinstalling the app. Uninstall the app, and then download it once again.

App Permissions

Have you ever been asked by an app to deny or allow permissions? The app wants to use your photos, speaker, or microphone. Sometimes if you select “Deny,” you’re still able to use the app. But sometimes, you can’t. The app simply won’t run without approved permissions by the user. These are usually poorly coded apps, and they cost companies a lot of business as a result. As an app user, you can fix this issue by agreeing to the permission that was requested. To do this, go to “Settings” and select “Apps.” Tap “Permissions” and approve them.

Update the App

If you ignore the app’s request to update, your app may freeze or crash. Updates are fixes to various bugs and glitches found in the app. In the app store, search for the app and tap “Update” if that is available.

Clear the Cache

Remember how clearing your temporary files on your PC made it run better? You can do the same thing for your Android smartphone by clearing the cached data. This will improve your phone’s overall performance as well as the crashing app. To do this, go to “Settings” and select “Storage.” Then tap on “Cached Data” and then OK.

Delete Unwanted Apps

Sometimes low storage can make an app crash. Remove unwanted apps from your smartphone to increase the storage. This may fix a crashing app issue. To do this, go to “Settings” and select “Apps.” Now, uninstall the unwanted app or game.

Go Back to the Factory Settings

If all else fails, you may have to do a factory reset. To do this, go to “Settings” and select “About Phone.” Then tap “Backup and Reset.” This resets everything on your device, and it deletes all of your data on the smartphone. Make sure you backup photos and important documents before doing this.


Viviscape's team of professional app developers can help you bring your business app to fruition and make sure that the app performs like it should.



Need help fixing a faulty app? We can bring your app up to optimal performance. Let's talk!

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